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Hunt for Missing Menus

This week we ran into a real puzzler of a technical problem for my father-in-law, Ken. I had to enlist the help of not just the NosillaCastaways through our Facebook and Google Plus groups, but also the Mac Geek Gab community. In the end, it was Bart who cracked the code on the solution.

I thought it might be interesting to walk through the different diagnostic steps people suggested and then wait till the end of the story to tell you the solution. While you most likely will never run into the exact same problem Ken had, the diagnostic process is always valuable to discuss.

One of the most important concepts in the diagnostic process is to try to change one variable at a time, test the change, and document the result. Ok, with all of that setup let’s talk about Ken’s problem.

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Two-Factor Authorization Not as Bad as I Thought

Sms 2fa codeAfter a couple of weeks with Apple and Google two-factor authentication running, I thought I should give you an update. After the initial huge pain from Google, and the very mild pain from adding two-factor authentication from Apple, they both settled down and I haven’t been challenged for an authorization code in the last couple of weeks. Now that I’m over the hump, I have to admit that Bart was right when he said once you have it set up, it doesn’t bother you very often at all.

Bart also explained something (about 12 times till I grokked it) that helped me understand one vital piece.

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