As the saga progressed on my 2013 MacBook Pro being unable to contact any Apple services (no apps would run, no Mail would come in, no access to my iCloud data), I decided to see if I could get a response out of the executives at Apple. I originally wrote to Tim Cook, CEO of Apple but then forwarded the email on to Craig Federighi, Senior Vice President of Software Engineering. He seems like a swell guy with that pretty hair and all.
I entitled this article “AppleCare Needs a Frequent Flyer Program” because if they had such a program, I’d be getting all kinds of free perks by now. If someone asked me if they should buy anything from Apple right now, there would be hesitation in my response. It’s that bad.
Allister here standing in for Allison this week. I have a miniature review of using the Apple Watch Series 2 for swim workouts, I’ll quickly review 26 Mac Apps you didn’t know you already had, Allison will pop by with two more videos from the CSUN Assistive Technology Conference, I’ll make some recommendations for podcasts you might want to listen to that aren’t about technology, Terry delivers on his callout from Allison with a review of GhostReader text to speech software, and I’ll finish up with a review of the BeatsX Bluetooth earbuds with Apple W1 chip.