This week our guest is Allison Hartley. Allison is the Manager of the Napa Branch of the California department of Rehabilitation, and a podcaster. She co-hosts both the Tech Doctor Podcast with Dr. Robert Carter (dr-carter.com/…) and That Blind Tech Show (blindabilities.com/…).
Allison joins us to talk about the less than smooth experience she had upgrading to iPhone X. You might think it was hard because she’s blind, but accessibility had nothing to do with it. We talk a bit about whether Apple has taken their eye off the ball about quality lately (spoiler alert, yes!).
Bart and I pushed out a new episode of Taming the Terminal in both the Chit Chat Across the Pond Taming the Terminal feeds. I’ll tell you why Rogue Amoeba is the gold standard of customer support. Then we’ll hear about Ricoh’s next generation 360 camera. I’ll then go on a rant of all of the quality assurance work I’ve done for so many companies in the last few weeks, including AirPods, iPads Pro, iPad Pro keyboards, Ring video software and website, Apple Watch activity sharing, Screenflow and even macOS. Bart Busschots is back with a new edition of Security Bits. He explains subtleties of the WannaCry ransomeware that I’ve heard nowhere else, then he explains how Apple is going to institute a requirement for app-specific passwords for third party apps with access to your iCloud calendar, contacts and mail. Very important listening.
I told the story about how Rogue Amoeba was so terrific responding to me about a bug I found in their recording engine for Audio Hijack. I stand by my praise of them. I also mentioned that it would have been ideal if the problem hadn’t happened in the first place. I have to say, recently I feel like I am personally in charge of Quality Assurance for all of the things. Let me explain. Continue reading “I’m In Charge of QA for All the Things”