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The Day the Drobo Died … and Synology Joined the Family

Dead Drobo from Dashboard
Dead Drobo from Dashboard

Have you noticed in the last few years, new gadgets and even software don’t seem all that different? I went from an iPhone X to an XS and couldn’t tell the difference after about a day. I went from the Apple Watch Series 4 to Series 5 and only noticed my battery getting worse. If you have the intelligence and patience to wait longer between upgrades you’ll love the speed difference, but are these things fundamentally different? A Series 3 Apple Watch and a Series 5 have the same apps and 90% overlapping functionality, so in some cases you have to know to look for the differences.

Steve and I generate a lot of data. In a typical week where Bart and I record Security Bits and Chit Chat Across the Pond, the NosillaCast files add up to 3GB, and Chit Chat Across the Pond is 4GB. You can imagine that this data would fill up my internal drive on my laptop pretty darn quickly. Steve doesn’t create new files every week, but for the months after CES, he creates hundreds of GB of data with the videos he generates.

Many years ago we bought a Drobo FS so we could offload this giant amount of data off of our internal drives. Eventually, we replaced the FS with the Drobo 5N, spending a lot of money to do so, and when I got it all set up, it was essentially the same as the FS except it was way faster. Oh sure, the 5N had official app support while the FS required some jiggery-pokery on the command line, but the apps for the 5N aren’t much to get excited about. The FS lived on as a backup to the 5N in our data storage life.

When Drobo offered me a 5N2 to test (and let me keep it which I disclosed loudly in my review), I still had to pay a fortune to fill it with 4TB drives. I forget what they cost back then but today a good 4TB Western Digital Black drive is $170, so 5 of them cost $850. Remember, that’s not the cost of the network attached storage (NAS) device, that’s JUST the drives to put in the Drobo. I should mention that these were the least expensive, available right now 4TB drives not made by Seagate that I could find.

The Drobo 5N2 is a lovely piece of kit but guess what? The interface is identical to the 5N. I still have to use the Drobo Dashboard software to interact with the device. While that interface has gotten faster over the years, it’s still clunky and uninteresting. The apps you can load are few and not terribly useful. I was unable to even find an application that would allow me to back up from the 5N2 to the 5N. These are computers, not just a bunch of disks, so why can’t I have some fun with it?

My main interaction with the Drobos though isn’t via the Drobo Dashboard. Most of the time I connect to them via the Finder using the handy Go, Connect to Server menu and connecting over SMB. So they look like just a bunch of disk to me. It was about as exciting as going from the iPhone X to the iPhone XS and about the same cost even though I didn’t even buy the device itself.

Last week, the Drobo 5N died. One day it simply said that all of my disks were gone. There isn’t much you can do about it when a Drobo dies like this. If that Drobo had been my only copy of the data, the only way I could have gotten it back would be to get another Drobo. Luckily it wasn’t my only copy, it was my backup of the 5N.

I have to admit that I’ve been really hoping it would kick the bucket because I really wanted to get a Synology NAS and get away from Drobo. While it does its job ok to store data and give it back to me via the Finder, that’s pretty much all it can do. We interviewed the Synology folks a few years ago at CES and I’ve been listening to Dave Hamilton on the Mac Geek Gab sing their virtues for years now and I have really felt like I was missing out on all the fun.

Synology DS1019+
Synology DS1019+

As soon as the Drobo died, I tasked Steven Goetz with choosing a Synology model for me. He’s followed along with my Drobo adventures and was the recipient of my then-functioning (and now dead) Drobo FS. Plus he really likes to spend other people’s money. I wanted him to research it for me because while Synology has a nice little selection tool, there are soooo many models to choose from I was hoping he’d just narrow it down to a few options for me. I also figured I’d keep him out of my hair for a few days.

About 15 minutes later he sent me his answer, choosing the DS1019+. Of course I challenged him with a bunch of questions but he had all the answers. Synology has a good naming convention. Their NAS devices are called Disk Stations, hence the DS at the front of the model number. The second two digits tell you how many drives you can put in the model. The DS1019+ can’t hold 10 drives, but you can add an expansion unit to it to double the storage from the 5 internal disks. With 5 to start with I can replicate the amount of data I could store on the Drobo 5N2.

The last two digits are the model year, so the 19 means it came out in 2019. Finally, the “+” at the end of the model apparently means “spend more of Allison’s money.” But seriously, he didn’t choose from the Value Series, which is below the + Series because the most number of drives you can use is 4. To be honest, I could have lived with that since I’m only using about 60% of the capacity of my Drobo 5N, but hey, go big or go home, right?

Western Digital 4TB Black drives
4TB Western Digital Black Drives

I ordered the Synology DS1019+ for $649 and 3 4TB Western Digital drives for another $500 from B&H Photo. I’d harvested 2 from the dead Drobo so I only needed 3 of them. Funny how my go-to switched from Amazon when they dumped me as an affiliate, isn’t it? I’m not bitter, I swear it. But actually, I’m interested in getting the accelerator card for the Synology, and B&H had it for a much lower price than Amazon. I held off on buying it though because Steven explained that the Synology will tell me whether I need it or not. I had just blindly bought them for my two Drobos.

My new Synology arrived this week and Steven and I have been playing around with it for the last few days. As I hoped, the Synology is like nothing I’ve ever played with before. From a hardware perspective, it’s not that much different. You open doors on the front and slide in drives (but stacked side by side instead of one above the other like the Drobo). that’s not terribly exciting.

But the software and functionality are completely different. This is going to be as different as going from a Blackberry to an iPhone.

Synology’s software is called Disk Station Manager (DSM) which is a web interface that looks like a nice Linux desktop environment. There’s a good reason for that. DSM is a Linux desktop environment.

Synology Package Center showing apps and drive health on screen
Synology Package Center
(Not All Drives Installed Yet)

I usually like to do reviews when I can tell you all about something but this one is going to be the gift that keeps on giving. So far, with Steven’s help, I’ve figured out how to make shared folders and copied some of the more critical data from the Drobo 5N to the Synology. For now, I did it the old-fashioned way by mounting both devices and copying using the Finder.

I’m going to have to really shift my brain as I learn about the Synology because it is not just a bunch of disks or JBOD. While those exist, the Synologys are computers with applications and lots of fun tools. I already know that it can serve video and audio and photo files to your network and beyond, you can create your own home cloud service (which is not really a cloud since it’s inside your network but provides syncing across devices), you can install an Open Office clone if you want to move away from using Microsoft 365.

iOS Apps from Synology
iOS Apps from Synology

There are even apps for mobile devices that look really fun. I haven’t dug into this at all but I found iOS apps, Apple Watch apps and even Apple TV apps. I presume there are equivalent apps for Android as well. That should be hours and hours of entertainment.

But before we could dig into the fun of these apps, Steven and I had an important goal: to get syncing going from the Drobo 5N2 to the Synology Disk Station, and hopefully before I go on vacation on Monday. But I’m sad to say that we failed at our task.

The Drobo 5N2 and Synology do not have a superset of applications that will allow me to sync directly. The Drobo doesn’t support rsync which is a pretty low-level standard so that’s a shame. The Synology has a backup application called Hyper Backup but we never cracked the code on how to consistently get the Drobo to mount to the Synology and be recognized by Hyper Backup. Maybe someone listening can give us some advice but we’re out of ideas on how to do it.

I was trying to avoid using the current solution, which was to run Chronosync on a Mac mini to keep the two Drobos in sync. It works but it’s very fragile. Sometimes it’s that Chronosync doesn’t like a file, sometimes the Drobos don’t mount via my script before the sync, sometimes the Mac has rebooted after an update and is waiting for a login password. It’s probably at least once a month that I have to go fiddle with the darn thing.

We might see if I can use Carbon Copy Cloner to back up from one to the other but I won’t be able to test that until I get back from vacation. The good news is that Steven won’t have to follow along with my screenshots comparing to what he can find on the web, he bought his own Synology DS218+ for only $359CAD ($260) on sale on Amazon. He figures they’re coming out with a newer 2-bay model soon but he is happy he got a great deal. As I’m checking it, the DS218+ is $300 on both B&H and Amazon. It will be fun to learn with him on this.

So stay tuned for more Synology fun as I finally get to play with something truly new to me.

11 thoughts on “The Day the Drobo Died … and Synology Joined the Family

  1. Rally Barnard - June 22, 2020

    Hi Alison!
    I have had a DS213+ (yes, 7 years old), which I use as a NAS to store all our travel photos (about 70 folders) so both Carolyn and I can edit.
    Synology has just come out with the DS220+, that is in my sights (it is much faster).
    Also, Don did a SCO on Synology a while ago, which could be a great place to do the basics.
    Enjoy vacation…

    p.s., I LOVE ctrl-T, for swapping characters. I can’t thank you enough for talking about that. I bet I had to use it 5 times in this message alone.

  2. Allison Sheridan - June 22, 2020

    Hey Rally – I totally forgot about Don’s video on Synology. I’ll make sure to watch it again.

    You gave me an idea on the control-T thing to swap characters. I’ve been rolling around the idea of doing a segment on text editing but I keep thinking it will put people into a coma because it’s such a dry topic. Maybe I should do one tip a week so it has time to sink in?

  3. PDX_Kurt - July 26, 2020

    Here is a reddit thread that suggests that it is possible to use the Linux tool ‘syncthing’ to go directly from Drobo to Synology – although you’ve probably moved on long before now! It is the fifth comment in the thread.

    Unfortunately I’m a FreeNAS guy, so I don’t have either a Drobo or a Synology to test this out on.

  4. Jerry - December 14, 2020

    Similar situation here. I have a 5N2 that I use through itunes through windows 10 as a media server. I have a 5N that I use as a backup. Both are assigned drive letters. I do a differential copy between the two . It worked great until my 5N started playing whack-a-mole with hard drives.
    So a few questions for readers familiar with Synology –
    – can it be a media server for itunes (speed wish, access wise, etc)?
    – can a drive letter be assigned to the unit ?
    – any problem with using a copy command between the two (except speed)?


  5. Allison Sheridan - December 14, 2020

    Hey Jerry – First off I have to say I’m super happy with the Synology compared to Drobo now that’ I’ve used it for quite some time. In answer to your questions:

    • iTunes library move to Synology – haven’t done it myself but here’s some instructions from PC Mag:
    • Drive letter – yes, instructions here:
    • I can mount both the Drobo and Synology as drives and I have no problems copying. I’m using an rsync client (on a Mac mini) called ChronoSync to copy files between the two and it has no issues.

    The thing to wrap your head around is that this is really a computer that you can have scads of fun with. It’s not just about file storage. You can run a PLEX server. You can have your own internally-hosted Dropbox like service. You can have your own internally-hosted Google Docs server. I’m just brushing the surface of what you can do!

  6. John D. - April 29, 2021

    Coming here way late, but please do NOT use WD Black drives in a NAS. Use WD Red Plus or WD Red Pro that specifically use CMR tech rather than SMR. Standard WD Red drives use SMR, so the reliability isn’t there. The WD Red line are designed to handle vibration in a NAS enclosure that will wear out standard Blue or Black drives in as soon as months.

  7. RushB Jack - September 12, 2021

    Speaking of Backup, I test Vinchin
    for a while, I have to say it is really easy to use and powerful,I love the instant restore function.

  8. Corrie - January 6, 2022

    Thanks for the delightful and informative post Ms. Sheridan. I have a Drobo 5D that has been intermittently working for many months. Fortunately, I shifted to a Synology device once the Drobo started having problems. At this point the Drobo is intermittently mounting on my M1 mini so I have copied the remaining files from the Drobo to another external device. This external drive was not the Synology drive that I use for part of my backup strategy. My naive question is, why can’t the Drobo be set up as Synology storage device? Is there something about the Drobo architecture that prevents this maneuver? Can the Synology software be installed on a reformatted hard drive in the Drobo?
    Could you post a link to Don’s Synology information? Thank you so much for your help.

  9. podfeet - January 6, 2022

    Hi Corrie !

    Drobos and Synologys are not just a bunch of disks in an enclosure, so you can’t just plug any of them into another device and use them as drives. Both of these network-attached storage (NAS) solutions have their own formatting of the drives. What you can do is pull the drives out of the Drobo and put them into the Synology (if you have empty slots) and have the Synology reformat them to add them to the Synology array. Warning – this will erase all of your data on those drives!

    Don McAllister runs a subscription video tutorial service called ScreenCastsOnline. (I create videos for his service btw.) He did a three-part series back in 2017 about using a Synology, and then he did two tip videos in 2020 about it. You can get a free 7-day trial of the service and watch all five of the videos if you like. I warn you though, it’s addictive, you may just sign up!

    Here’s a link to ScreenCastsOnline with the search term “Synology”:

  10. kimaelii - February 10, 2022

    Most Drobo products have been Out of Stock since the beginning of 2020 with fans of Drobo wondering about the lack of communication addressing the shortage and the future of the company. The store on still lists all Drobos as ‘sold out’ as of August 2022. … Drobo had a good story back in its day.

  11. Ronald W Heiby - February 10, 2022

    I have pretty much narrowed options down to getting a high-speed drive enclosure (Thunderbolt whatever) and sticking in a single larger drive than I should need.

    Since I haven’t been able to find a way to do an in-place change to my Synology’s SHR-1 to SHR-2, despite having plenty of available storage space, it looks like the first use for the big drive in that enclosure will be to temporarily store most / all of the stuff on the Synology while I completely re-create the storage pool as SHR-2.

    Once the Synology is back up and running with SHR-2, everything goes back to it from the temporary home in the drive enclosure, and that big drive becomes available for the next step.

    (As I type this, I remember that the Synology has a USB port on it. So if I’m smart, I’ll make sure that the drive enclosure also has a compatible USB port, so the copies from and then back to the Synology can be local instead of over Ethernet to my iMac.)

    Now, with the Synology in place and available to have local backups and 2-drive resilience, I am thinking that my local storage (currently on Drobo) does not actually need drive resilience. All I need to do is make sure that the internal and external drives are getting backed up to the Synology and to a Cloud backup service.

    And with that understanding, I think that the next steps are to attach the new external enclosure onto my iMac and copy all of the data from the Drobo storage to it.

    I’m thinking that if I then take one of the Drobo drives, probably one of the newer 6T ones, I can make it a dedicated drive for Time Machine backups of the primary drive in whatever external enclosure I might have lying around, or even in a temporary drive attachment dock. Since my main Time Machine backup can be to the Synology, mounting this one once a week or so, just to have something mostly current that is bootable seems sufficient.

    And then, the question is what to do with several 4T, 5T, and 6T drives. A good problem to have. I’m thinking some USB enclosures and sending them to niece and nephews to use as Time Machine drives, but that handles only about half of the drives. Maybe the oldest 4T drives just go to electronics recycling before they fail. `¯\_(ツ)_/¯`

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