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That Time Apple Stole My Stuff (or Maybe Not)

This post is Part 2 of a 4-part saga. To read Part 1, please enjoy: AppleCare Needs a Frequent Flyer Program.

thief with apple logo on his shirt holding a bag that says Allison's iCloud on itIn my most recent post I told you about how my 2016 MacBook Pro died and had to go back to Apple for repairs. I said at the end that it wasn’t the worst thing that happened. Things got far far worse.

This isn’t my first rodeo, so I had three backups of my Mac. A full clone backup from SuperDuper! on an external drive, plus Backblaze AND CrashPlan offsite backups. It’s a long story why I have both but I was fully covered. I also always keep my most recent Mac when I buy a new one, just in case I ever have a hardware failure like this.

I reversed the cloning process to send my image onto my 2013 MacBook Pro. It was a little bit more complicated than it would be for a normal person, because I had upgraded the 2013 Mac to High Sierra and allowed it to change over to Apple’s new file system, APFS. SuperDuper! is really easy to restore from; you just sort of run it backwards, but it didn’t recognize the internal drive on the 2013. I used Disk Utility to reformat it back to Mac OS Extended (Journaled) and then I was able to shove the backup onto the old machine.

Luckily my backup and the internal drives are both SSDs so it only took about an hour. I booted from the old Mac and it looked just like my new Mac – I was in business. Or so I thought. Continue reading “That Time Apple Stole My Stuff (or Maybe Not)”

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AppleCare Needs a Frequent Flyer Program

RIPI entitled this article “AppleCare Needs a Frequent Flyer Program” because if they had such a program, I’d be getting all kinds of free perks by now. If someone asked me if they should buy anything from Apple right now, there would be hesitation in my response. It’s that bad.

This weekend my 2016 Touch Bar MacBook Pro died. I know that buying on the bleeding edge of a new model year is often problematic. Normally though, you get early deaths, like with my 12″ MacBook that had to be replaced. Continue reading “AppleCare Needs a Frequent Flyer Program”

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