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When Bad Things Happen to Good Computers

This post is Part 4 (the grand finale) of a 4-part saga. To read Part 1, please enjoy: AppleCare Needs a Frequent Flyer Program.

Icloud failed blur shadowIt’s time for the final post about my MacBook Pro and iCloud woes from this week, because after four full days, both are finally working! The path there was fascinating.

To recap, my 2016 MacBook Pro went into Apple repair because it wouldn’t charge, and my 2013 MacBook Pro, which was restored from a backup of the 2016, couldn’t access any Apple cloud services. My little friend Erica from Executive Relations had escalated my repair, while my little friend Senior Advisor Specialist Joe was helping me crack the code on iCloud with engineering.

The good news is that my 2016 MacBook Pro was returned to my hot little hands on Wednesday afternoon, day 3 since it had been shipped, day 5 since it had died. Continue reading “When Bad Things Happen to Good Computers”

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NC #623 Podfeet Redesign, Apple Meets Us Halfway, Ring Floodlight Cam, Security Bits

Podfeet.com finally gets a makeover and I’ll tell you a bit of detail on how I did it (link to comical PDF instructions). I was on the SMR Podcast this week, Apple appear to have a new strategy in repair of their products called “We’ll meet you halfway”. We’ll have a full review of the new Ring Floodlight Cam from ring.com. Bart’s back with Security Bits where we talk about Shadow Broker’s latest data dump that could endanger Windows users, and more.


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Continue reading “NC #623 Podfeet Redesign, Apple Meets Us Halfway, Ring Floodlight Cam, Security Bits”

Frankenstein MacBook Air

Al pat each with our Mac to tear apartLast July I told you the story of my neighbor’s 2012 MacBook Air that suffered an early death when her baby daughter knocked a glass of water over into the keyboard. The power key was shorted out such that shortly after the Mac successfully booted up, it would shut itself down. I tore that thing down to the bare metal and couldn’t fix it because you can’t disassemble the keyboard from what they call the top case.  It’s an odd name, but it’s the top half of the bottom half of a laptop. At the time, prices for a replacement top case were so high it wasn’t worth fixing the Mac. It was only a 128GB model and an i5 so not worth too much. My neighbors said they had a friend who would sell it for parts for them so I gave it back, but it really bugged me that I had to give up on it. Continue reading “Frankenstein MacBook Air”

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