While I was working on my review about 1Writer I noticed something very odd happening. Every time I tried to write the word starting with leading caps “The,” it would change instantly to all lower case. That meant I couldn’t start sentences with The or There. I had just enabled TextExpander so I thought maybe it was something in my snippets but I couldn’t find anything like that. Plus this was only happening on my iPad Pro and not on my Mac.
I contacted Smile, one of the greatest developers of all time, and makers of TextExpander. Within an hour or so, Jeff from Smile got back to me. He and I went back and forth a half a dozen times trying to diagnose the problem. I made him a video using ScreenFlow with my iPad connected to my Mac, I sent him screenshots, he sent me deinstall/reinstall/restart instructions and we flipped every switch we could find, but the problem persisted.
He then asked whether I would consider installing a diagnostic app on my Mac that would let him look at the system logs for the iPad. Would I??? You betcha, that sounds fun! The Mac app is called iOS Console from lemonjar.com.
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