Today something truly disturbing happened with my Apple ID. It all started last night when I used my iPad Pro to buy a Hue Hub from the Apple Store using Apple Pay. When prompted I happily put my finger on TouchID and the website confirmed that my payment had been accepted. A few minutes later I got a confirmation that my order was being prepared. It included an order number ending in 9168.
In the morning when I got up, I had an email from Apple entitled “Action Required” and referenced the same order number 9168. In the email they politely explained that my credit card provider had declined payment. In the email was a link to Order Status that I was encouraged to click to verify my payment. Now I’m not one to click links in emails but clearly this was my order so I clicked away.
When I got to Order Status, the Hue Hub was not in the list of orders. I could see the watchband I bought last week, but not the most recent order. That was weird. Continue reading “How Did Someone Else’s Credit Card Get in My Apple ID?”